About Us:

Our aim is only to sell the very best products. We are not the 'pile them high, sell 'em cheap' kind of company. We research the market for the best products, offer them at the best price we can and aim to provide excellent service.

We value our customers and seek to provide the best service possible. We treat our customers how we would wish to be treated, believing that a happy customer is a repeat customer (or at the very least will be more likely to recommend us than if we failed to provide excellent service).

Our products may not be the cheapest on the market but we sincerely believe they offer the best value for money and that their performance beats that of cheaper products. However, if you are dissatisfied with your purchase we offer a no quibble returns policy. Just return it in its original packaging in an undamaged condition and we will issue a full refund including postage (see our Returns and T&C pages for more information).

Charity:

New Beltane Tech Media Ltd is a private limited UK company. Its Directors are committed to social justice and to making a positive impact on the world. Steven Dale, the Executive Director, has worked with individuals affected by homelessness, mental health problems, war and injustice. He has worked with UK charities such as Oasis Trust, the Field Lane Foundation, Beacon House Ministries and others.

Because of this commitment, the Company supports the work of charities and non-profit organisations by donating a minimum of 10% of its profits.

Currently, it supports the work of Oasis Trust, which works in the UK and abroad to promote social justice. You can read more about its work here.

Registered Office:

New Beltane Tech Media Ltd, 68 Plume Avenue, Colchester, Essex CO3 4PJ, Tel: 01206 543530, Mobile: 079696 37497, Email: newbeltane@gmail.com
Company Registration No. 7045927 | VAT Registration 979 8674 23

Return Policy

We operate a 30 days no-quibble returns policy. If you are unhappy with your purchase please email us initially. This is longer than the 7 days period under EU Distance Selling Regulations.

Wi-Fire allows you to connect to very weak signals that wouldn’t be possible with normal adapters. Of course, Wi-Fire can only connect where some WiFi signal is present. There is always some possibility that even Wi-Fire cannot connect to the wireless network to which you’d like to connect. Just make sure that you’re not evaluating the Wi-Fire at close range. The Wi-Fire is not intended to deliver benefits at very strong signal levels. A normal adapter will typically provide maximum throughput in close vicinity to the access point.

If you feel the Wi-Fire is defective, we offer a one-year warranty during which we will replace or repair the Wi-Fire. If you are not satisfied with your order because the order was filled incorrectly, we will either replace the items you need or refund you the purchase price of the item.

We also offer a 30-day return policy in the event you find that the Wi-Fire does not offer greater range and better connectivity in more places where you could not connect before. First, we ask that you contact us for help. Often, it is a very minor problem in installation, even though it is very straightforward. Sometimes, the user tries to do a performance test at very close range to the access point, or tries to compare our signal strength versus a laptop’s bars, which are not equivalent measures. It may also be that there is an updated driver that is available which we can either email you or provide a download url for your use.

If you still wish to return your Wi-Fire, you must email us to obtain an RMA Number, within the 30-day or one-year periods, whichever is applicable, with appropriate information and the reason for wanting to return the item.

Please contact us via email at newbeltane@gmail.com to obtain an RMA Number. No returns can be accepted without a valid RMA Number. The item must be in a similar condition as it was when delivered to you. Please include all original packing materials, manuals and accessories with the product.

If the item is returned without first obtaining an RMA Number, or to an address not agreed with us, we retain the right to not refund the return shipping costs.

These terms and conditions do not affect your statutory rights under EU Consumer Legislation. For further information on your rights under EU Law see http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38102.html, http://www.opsi.gov.uk/si/si2000/20002334.htm and http://www.oft.gov.uk/advice_and_resources/resource_base/legal/distance-selling-regulations/

General Terms and Conditions

Copyright

You are welcome to print these pages, link to them, or reproduce information contained on them so long as you do not distort the information contained there or, unless otherwise provided, do so for financial gain. You must acknowledge the New Beltane Tech Media Ltd and hField Technologies as the source of the information. We welcome your comments on any aspect of this service.

Please remember that the information on these pages can only provide general guidance and should not be read as a substitute for the law.

Linking to this site

We don't have any objections to other sites linking to ours, provided that the information contained therein is not distorted and that it is clear that New Beltane Tech Media Ltd and hField Technologies are the source of the information, as we like the information we produce to be spread as widely as possible. However, we do not allow the link to be placed anywhere on a site where it suggests an endorsement of any kind, nor do we allow our logo to be used as a graphical link.

Privacy

Information we collect from visitors

We collect several kinds of information from visitors to the part of the site being visited: email addresses, site usage information and, in a few cases, personal details such as your name and postal details if you order products or services.

Feedback

If you provide feedback on our website through our feedback form we will only use this information to develop and improve the site.

Comments and questions

If you send an enquiry by email to a specific contact on our website it may not always be possible for us to provide the information requested directly. In such circumstances we may pass your enquiry to our suppliers so that they can respond to your information request. However, we would only do so with your permission.

Email alerts

If you sign up to receive email alerts we will use the information you give us to provide the service(s) you have requested. We may occasionally contact email alert subscribers to help us evaluate and improve the service that we offer.

If you subscribe to the email alert service, you can correct, update or remove any personally identifiable information directly, via our internet pages. You can also inform us that you wish to cancel a subscription and we will remove you from our mailing list and delete your details from our records.

We will hold the information you have provided for as long as you require access to the service requested.

Site usage information

This site uses an online measuring package called StatCounter which uses cookies to identify repeat visits.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session.

Cookies do not contain any personal information about you and cannot be used to identify an individual user. Cookies on this site may safely be turned off by users without affecting how pages are displayed.